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Restaurant Supervisor

Job Location: Genting Highlands Publika Kuala Lumpur

Responsibilities

  • Screening, interviewing, hiring, and training restaurant staff.
  • Managing restaurant staff’s work schedules.
  • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
  • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
  • Checking in on dining customers to enquire about food quality and service.
  • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
  • Monitoring the restaurant’s cash flow and settling outstanding bills.
  • Reviewing customer surveys to develop and implement ways to improve customer service.
  • Resolving customer complaints in a professional manner.

Requirements

  • SPM, related hospitality diploma or equivalent is preferred but not necessary.
  • At least 3 years relevant experience in the service or under an apprenticeship program.
  • Ability to communicate orally with customers, management and other co-workers is crucial with excellent customer service skills/ sensitive to customers’ needs.
  • Conformity to the highest standards of personal integrity and ethical behaviour.

Apply for this position

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Visit Us

D3-G3-3A, Solaris Dutamas,
No. 1, Jalan Dutamas 1,
50480 Kuala Lumpur,
Malaysia.

Outlet Business Hours:
10:30 am – 9:30 pm
(Open everyday)

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For any table reservations, you are welcome to call or click on the Reservation button below:

Tel: +603-6413 6223
Email: [email protected]
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